Pinnacle Account Verification

Why do I have to verify my account?

Nowadays, online bookmakers are so many, so every one of them is trying to give the best to its players. There are a lot of bonus offers, sports betting options, casino games, live casino games, payment methods available, extremely high odds, this is a fantastic opportunity for every online players, but unfortunately, this is a great opportunity not only for players, but also for scammers, which the only aim is to fraud. Pinnacle which is one of the leading online bookmakers, and has a lot of experience behind its back also faced a lot of problems with scammers. So, the only way for the bookmaker to prevent any scammers from joining is to ask for a KYC verification, which actually is not hard to pass if you plan to play and enjoy the bookmaker. Notice, that if you do not pass the KYC verification, Pinnacle will not allow you to deposit or withdraw any money.

How to pass the KYC verification?

As we already mentioned the KYC verification, or Know Your Customer verification in Pinnacle cannot be skipped, as this is the only way for the bookmaker to prevent any scammers from joining. The KYC verification is very simple, you only need to confirm your identity and address, which can be easily done just by sending Pinnacle a picture or a scanned copy of some of your documents. Something very important for the KYC verification in Pinnacle is to provide only valid information, when you opened your account.

The Know Your Customer Verification simply confirms your identity, so as we already mentioned, you only need to send some of your documents to the bookmaker. Actually, the KYC verification in Pinnacle consists of two parts. For the first part, you should confirm your identity, and for the second part, you need to confirm your address. Now, let’s see how you can pass both steps.

The first part of the KYC verification in Pinnacle is to verify your Personal Details. For this part of the verification, the only thing you should do is send the bookmaker a scanned copy or a picture of one of the following documents.

  • ID Card - Both Front and Back,
  • Passport - Photo and the Cover Page,
  • Driver’s Licence - Photo, name, and signature.

For the second part of the KYC verification in Pinnacle is to verify your address, for which you only need to send the bookmaker a scanned copy or a picture of one of the following documents:

  • Utility Bill - Where your name and address is clearly visible,
  • Bank or Credit Card Statement - Again name and current address should be clearly visible,
  • Local Authority Tax Bill - Where name, address, and tax ID number are clearly visible.

All the documents for the address verification for Pinnacle should not be older than 3 months.

How long do you have to wait?

As you already have seen, if you provide only valid information, when you opened your account at Pinnacle, you can literally send your documents for the KYC verification for less than a few minutes. But, after you send them, it is time for Pinnacle’s team to review and approve them, which may take a little bit longer. Usually, the team of Pinnacle review and approve you within 24 hours of sending the documents, but the maximum waiting time is 5 days. Something, which you should notice, is that if you send the documents through the weekend, the approval time can be extended, so it mainly depends on you. If you send your documents on a business day, the bookmaker will approve you by the end of the next day.

If 5 days passed from the day of sending your documents, and the bookmaker still did not give you a response, you should probably contact them. If you provided not valid information when you opened your account at Pinnacle, your documents may be rejected, and you are not going to be allowed to deposit or withdraw money, and enjoy playing in the bookmaker, until you pass the verification.

Frequently Asked Questions

Q: Does Pinnacle needs the whole information from my personal documents?

A: Actually no, Pinnacle only needs certain information about you from your documents, the rest information you can cover when you are taking the picture, or scanning it.

Q: Can I send the documents for the KYC verification to Pinnacle’s team through my smartphone?

A: Both Pinnacle’s mobile application and mobile website version gives you full access to the Pinnacle, so you can even open an account and finish the verification through both the mobile application and mobile website version.

Q: What documents need for the KYC verification in Pinnacle?

A: For the verification in Pinnacle, you need your ID card, Passport or Driver’s licence for the identity verification, and a utility bill or bank statement for the address verification.

Q: Is it safe to share my personal documents with Pinnacle?

A: Pinnacle is one of the most popular online bookmakers, which is operating in almost all over the world, and has licensed from almost every country. Also, the bookmaker is licensed by the Malta Gaming Authority. To make things even better the bookmaker uses high-encrypted technology to protect your personal details, so you can be more than sure that your personal details are safe.

In Summary

Pinnacle is one of the leading online bookmakers, which managed to spread almost all over the world. The bookmaker is very popular with its extremely high odds and a wide variety of sports betting options, markets, casino and live casino games, which actually is perfect for online scammers, which the only aim is to fraud. So, the only for Pinnacle to prevent any scammers from joining, is to ask for a KYC verification, which you already know cannot be skipped. If you do not pass it, you are not going to be allowed to deposit or withdraw any funds. For the verification in Pinnacle, very important is to provide only valid information, when you are opening your account. If you provide only true details, you can pass the KYC verification in no time.